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Need to Talk to
a Professional?
You’re not alone. Our helpline will connect you right away with a professional who can offer you support with how you are feeling. Please use the relevant number below.
Our staff are specifically trained in how to support someone who needs urgent help and you can talk to them right away at no cost.
The service is confidential and you do not have to give your name if you do not want to. We can support you with how you are feeling at the moment, including if you are feeling suicidal.
When you call up you will be connected with someone who will check what language you want to get support in, ask for a phone number in case you get cut off and ask you to share a little about what’s happening for you.
They will then connect you right away with a professional counsellor who will provide you with an immediate support session. This would normally take no more than an hour.
Numbers to Call
You can request to talk to a counsellor in Mandarin, Cantonese, Spanish, French and English
If you are in North American call toll free - 1 855-612-2962
If you are in Australia call toll free - 1 800 950 714
If you are in the UK call free phone - 0800 031 8813
If you are in a different location please call - 1 416-941-3559
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*This number is free to call from any internet calling (e.g. Skype). If calling from a mobile phone or landline when you get connected please request a call back so that you are not charged.